Flame Sound

Policies

Last updated July 28, 2026

Refund Policy

We want you to buy with confidence, so we let you try before you buy. VATRA comes with a 7-day free trial of the full plugin, every feature unlocked, so you can test it on your own music before you pay.

Our sound effect libraries do not have a trial, but you can download our free sound effects first to hear the quality, character, and format for yourself.

Because you can fully evaluate everything before purchasing, all sales are final.

AI Training Policy

Flame Sound products are 100% human-made, and they stay that way. Our sound effects may not be used to train, fine-tune, or develop machine learning or AI models of any kind (including generative audio, text-to-audio, and voice or sound synthesis systems), and may not be included in any dataset used for those purposes.

Our plugins may not be used to train, fine-tune, or build a machine learning system designed to imitate or replace what they do.

The binding terms are in our SFX License and Plugin EULA.

Privacy Policy

Short version: flamesound.com is a static website. We run no advertising, we use no analytics, we set no cookies of our own, and there are no user accounts to register for. We only hold the information you send us directly, and we use it only to answer you and to deliver what you bought.

This policy covers this website and our plugins. It does not cover information collected offline or through other channels.

What we collect

When you use the contact form. We receive your name, your email address, your message, and anything else you choose to put in it. We use that to reply to you, and for nothing else.

When you buy something. Purchases run through Gumroad, our store and checkout provider. Gumroad handles your payment details, so we never see your card number. We receive your email address and your order details so we can deliver the product, send updates about it, and provide support.

Our plugins

Our plugins run entirely on your computer. There is nothing to activate, they make no internet connections of their own, they collect no usage data, and the audio you work on never leaves your machine.

Services we rely on

A small number of third parties help run this site. Each one has its own privacy policy, which we would encourage you to read:

  • Gumroad, our store, checkout, and product delivery.
  • Web3Forms, which delivers contact-form messages to our support inbox.
  • hCaptcha, which keeps spam out of that form.
  • YouTube, for embedded videos. We show a plain image instead of a live embed, so YouTube only loads, and only sees you, if you press play.
  • Google Fonts, which serves the typefaces on this site.
  • Cloudflare, which hosts the site.

Server logs

Our host keeps standard access logs, as every web host does. These record things like IP address, browser type, referring page, and the time of the request. They exist to keep the site running, fast, and secure. We do not use them to build profiles of visitors.

Cookies

We do not set cookies. If you press play on an embedded video, or complete a purchase on Gumroad, those services may set their own cookies under their own policies. You can control cookies through your browser settings.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business deletes any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access. You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification. You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure. You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing. You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing. You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability. You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.